Terms & Conditions

TERMS & CONDITIONS 

This website is operated by Unica Interior Limited. All enquiries may be directed to: 
Unica Interior Limited 13C,
Wong King Industrial Building,
2 Tai Yau Street,
San Po Kong,
Diamond Hill, Kowloon, Hong Kong

Tel: (852) 2889 2696
Fax: (852) 8148 7452
E-­mail:info@unicainterior.com

Unica interior declares that it does not sell any infringing goods in the course of business to the United Kingdom or any country in Europe.

Please also note that our goods are NOT offered for sale in the United Kingdom or any countries in Europe. We will not respond to any such enquiries.  

Your use of this website is governed by these terms and conditions. Please spare a few minute to review all information. Your personal use of unicainterior.com website constitutes your agreement to follow these rules. If you do not agree with any of these agreements above, please kindly exit your browser and leave this website immediately.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Unica Interior Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-­commercial use is prohibited without the permission of Unica Interior. You may not modify, distribute or re-­post anything on this website for any purpose.

ACCURACY OF CONTENT

Unica Interior Limited makes every effort to take every care in the preparation of the content of this website. We have made all our efforts to display as accurately as possible the colours of our products that appear on the website. However, Unica Interior Limited cannot be held responsible for slight variations in finish, colour and general appearance. As the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

The individual nature of the materials used in the construction of our furniture means that no two pieces of furniture are exactly alike. Similarly, the images in this publication are as accurate as your monitor is calibrated but customers are reminded that colours and finishes may vary according to the unique nature of each item of furniture.

Customer Satisfaction Our customer service and customer satisfaction is of utmost importance to us. At the same time providing our customers with quality merchandise at competitive prices. We appreciate your business and thank you for visiting our online store. We hope that you have a pleasant shopping experience with us and please feel free to contact us at any time to answer your pertinent questions.

Guarantee All of the furniture products we import come with a 1 year manufacturer's guarantee, covering product replacement or repair only. If within 1 year of purchase, your product fails due to quality of craftsmanship, please contact our Customer Service Department immediately.

Guarantee Exclusions Normal shrinkage, swelling, hairline cracks and minor warpage of wide boards on furniture is to be expected and is not a structural defect and is therefore not covered. Some furniture requires some routine maintenance. Please take care to treat your furniture like the fine product it is. Proper care and use are essential to preserving your rights under this guarantee. Unica Interior Limited will not replace or repair your furniture if improper maintenance or improper use causes damage. This guarantee does not apply if your product is damaged by the use of detergents, abrasives or other harsh cleaning agents. This guarantee does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents: including burns, cuts, scratches, tears, scuffs, watermarks, indentations or pet damage.

PASSWORD / ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Unica Interior Limited shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

AVAILABILITY

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

HOME DELIVERY SERVICE TERMS & CONDITIONS

• We are not able to offer our Home Delivery Services to restricted areas.
• Our Home Delivery Service does not apply to breakables and display items sold, and to addresses where good cannot be delivered via stairs but have to go through the balcony on arrival, flats on the 9th floor or above in buildings without elevators or floating homes (boathouse or yacht).

• An administration fee of $150 will be charged for delivery order re-­schedulling made on one day before the delivery date or due to no one being at home to receive the order. The re-­schduelling delivery date should be at least three days after the re-­schduelling request.
• The deliveries will be supended under bad weather conditions, such as rain with thunderstorm, when typhoon No.8 is hosted, a black rainstorm warning is in effect or when ships are supended, serious flooding occurs or roads are blocked or closed due to weather factor. Delivery appointment will be re-arrange at no additional charge.

OUTLYING ISLANDS HOME DELIVERY SERVICE TERMS & CONDITIONS

• Outlying Islands refer to Lantau Island or Discovery Bay (areas accessible by the Tung Chung Road south of Shek Mun Kap Road on Lantau), Lamma Island, Cheung and Peng Chau. Each island is designated with a specific date.
• There will be additional delivery charge of $150 for each stairs up.
• All re-schedulling of delivery, additonal purcahses, new sales memos and amendments must be made 3 days before the scheduled delivery date, otherwise, a double delivery charge will be incurred.
• Delivery failure due to no one answering the door upon the arrival of goods at the appointed time, or to circumstantial limitations such as the entrance being too small, will require a rescheduled delivery and therefore incur double delivery charges.